MiCROTEC - Customer Care

Customer Care

MiCROTEC delivers projects with precision and reliability. Our experts install and optimize every system, while providing hands-on training and practical guidance to your operators. After acceptance, our team ensures continuous on-site and remote support to support long-term performance, as well as offering a wide range of services.

We are committed to continuously improving and expanding our customer services around the globe.

MiCROTEC Support

MiCROTEC Support

Your success is our priority. Our Customer Support team is always available to assist with professional, timely, and reliable support.

Always On. <br />
Always Supported.

Always On.
Always Supported.

Our support goes beyond installation. We provide 24/7 assistance, upgrades, comprehensive services, the MiCare Service Package, and fast access to spare parts. We ensure your systems deliver long-term performance and reliability.

Services

Services

Our services ensure long-term performance, stable measurement quality, and continuous improvement of your production systems.

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Upgrades

Upgrades

Enhance functionalities, extend the system’s lifetime, add new features, and maintain compatibility with current technologies.

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Spare Parts

Spare Parts

High-quality components and local support to keep your production running at peak performance.

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MiCare

MiCare

The service package tailored to your needs.

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Customer Portal

Customer Portal

Centralized digital access for efficient support and service management.

Enter the Customer Portal
24/7 Customer Support

24/7 Customer Support

Our Customer Support team is always available to assist you with professional, timely, and reliable support.

Details

TeamViewer

Download the latest version of MiCROTEC TeamViewer for Windows and MacOS to get direct online support from MiCROTEC.

DOWNLOAD TeamViewer
Strength Grading: Grup Boix builds new CLT plant with a complete MiCROTEC strength grading solution

Spain

Strength Grading: Grup Boix builds new CLT plant with a complete MiCROTEC strength grading solution

Grup Boix has chosen MiCROTEC as their trusted supplier for the complete strength grading solution in their new CLT plant.
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MiCare: Holzwerke van Roje Drives Continuous Optimization

Germany

MiCare: Holzwerke van Roje Drives Continuous Optimization

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